FAQ

Frequently Asked Questions

Common Questions

Marietta Express Logistics provides a range of services including logistics solutions, courier services, specialized healthcare courier services, and moving/relocation assistance.

Tracking your shipment or delivery is easy with Marietta Express Logistics. Simply use our online tracking tool on our website or contact our customer service team for assistance.

Marietta Express Logistics operates in a wide geographical area. We provide services locally within Marietta and its surrounding areas, as well as nationally and internationally.

We accept a variety of items for shipping, including documents, packages, medical supplies (for healthcare courier services), and household goods (for moving/relocation services). Please note that certain restrictions may apply.

Popular Questions

Requesting a quote is simple. You can fill out the online quote request form on our website, or you can contact our customer service team directly by phone or email.

Yes, we offer expedited and priority shipping options for time-sensitive deliveries. Please inform us of your urgency when requesting a quote or scheduling a shipment.

Our healthcare courier services are tailored to meet the specific needs of the healthcare industry. We adhere to strict protocols for handling medical supplies, specimens, and sensitive information to ensure compliance with regulations.

We prioritize the safety and security of your shipments. Our team undergoes regular training on proper handling procedures, and we utilize advanced tracking technology to monitor deliveries in real-time.

Yes, we offer international moving and relocation services to help facilitate seamless transitions for individuals and families moving abroad. Our experienced team can manage the logistics involved in international moves.

We recommend scheduling your moving or relocation services as far in advance as possible to ensure availability, especially during peak seasons. Contact us to discuss your timeline and requirements.

We accept various payment methods including credit/debit cards, bank transfers, and corporate accounts. Our customer service team can provide detailed information on payment options.

Modifications or cancellations may be accommodated depending on the status of your shipment or service request. Contact our customer service team as soon as possible to discuss any changes needed.

Yes, we offer shipment insurance options for added peace of mind. Our customer service team can provide details on coverage options and pricing.

We take extra care when handling fragile or delicate items to ensure they arrive safely at their destination. Our team utilizes appropriate packaging materials and handling techniques to minimize the risk of damage.

Yes, we offer recurring delivery services for businesses or individuals with ongoing shipping needs. Contact our customer service team to set up a recurring delivery schedule tailored to your requirements.

We are committed to sustainability and minimizing our environmental footprint. We employ eco-friendly practices such as optimizing delivery routes and utilizing fuel-efficient vehicles whenever possible.

While we can accommodate a wide range of shipments, there may be weight or size restrictions depending on the service selected. Contact us with details of your shipment for specific guidance.

Yes, we provide warehousing and storage solutions for businesses and individuals needing temporary or long-term storage options. Our facilities are secure and equipped to handle various types of items.

Depending on your location and service requirements, we may be able to accommodate pickups and deliveries outside of regular business hours. Contact our customer service team to discuss your needs.

Your feedback is important to us. You can provide feedback or file a complaint by contacting our customer service team directly. We strive to address any issues promptly and to your satisfaction.

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